FAQ

What is Zien?

Zien is a curated WhatsApp channel to collect contemporary art and NFTs.

What are NFTs?

Non-Fungible Tokens or NFTs are provably unique cryptographic tokens, originally created to represent ownership over digital or physical assets. We use NFTs to establish an immutable record of ownership and authenticity for all artworks released via the platform.

Which blockchain are NFTs minted on?

Zien uses the ERC-721 Non-Fungible Token Standard on Ethereum to mint NFTs.

What are Scarce Editions?

Scarce Editions are NFTs with a license and instructions to produce a physical artwork.

How do drops work?

After subscribing to Zien on WhatsApp, you will be notified when new drops go live. Drops typically adhere to the following schedule:

  • Monday: drop is live

  • Thursday (random time): drop opens

  • Thursday (post drop): Auction starts

  • Sunday: Auction ends

Scarce Editions are claimed on a first-come, first-served basis (from free). Everyone starts in Class 3 on all drops - the last group or Class to be notified, with the option to share or upgrade the drop to queue jump and get notified early when Scarce Editions are available to claim. To check which Class you're in during drops, use the spot command in WhatsApp.

  • Class 1: - 40 min.

  • Class 2: - 20 min.

  • Class 3: - 00 min.

When a drop is live, use the share command in WhatsApp to get your referral URL and instructions on how to share the drop. You will automatically jump to Class 2 when one friend uses your invite link to join, and Class 1 when three friends join.

The second option to jump Class is paying to upgrade. Use the upgrade command in WhatsApp to receive instructions and pay using crypto or card.

When the drop opens and it's time to claim, you will be notified in WhatsApp based on the Class you are in. Follow the instructions to claim a work (first-come, first-served). You will be notified of the outcome in WhatsApp.

How do auctions work?

Auctions of 1/1 (unique) works begin directly after drops and run for 72 hours. You will be notified in WhatsApp when auctions start.

Bidding on auctions is simple with our automated bidding system.

When instructed simply set a Maximum bid equal to or higher than the minimum bid shown. This is saved as your Maximum Bid. Bids are then placed automatically in bid increments, up to the maximum bid amount submitted.

Here's an example:

  • The reserve price is set before the auction at £1,000

  • Bid 1: Alice bids first and submits a maximum bid of £1,000

  • The minimum bid increases to £1,100

  • Bid 2: Bob bids second and submits a maximum bid of £2,000

In this example, if Alice doesn't increase her maximum bid, Bob wins the auction with a bid of £1,100. You will be notified if bidding rises above your maximum bid. Alternatively, use the status command in WhatsApp anytime to check the current bid amount.

Bidding is placed in British Pounds (GBP).

Auction winners can choose to pay using either fiat currency, or one of the following cryptocurrencies:

  • Ethereum (ETH)

  • USD Coin (USDC)

  • Bitcoin (BTC)

How do I view my collection?

Send the command collection in WhatsApp to access your collection.

Can I transfer NFTs to my Web3 wallet?

Token transfers (self-custody) will be made available once we've shipped secondary market tools / integrations (anticipated Q1 2022). Please feedback on our Roadmap in the meantime, or reach out with any specific queries.

Can I sell the works I own?

We're working on secondary market features / integrations. Feedback on our Roadmap in the meantime, or reach out to get a preview.

When is the next drop?

Drops happen about twice a month. Join the drop list to get notified by sending Hi to +44 7476 560489 on WhatsApp.

Can I get in touch?